A global remote AI engineering team building custom agents, automations and retrieval systems for companies across the US, EU and the Middle East — shipped to production on US-friendly hours.
Trusted by teams shipping in production
// SERVICES · [01]
Scoped engagements with clear deliverables. No retainers that bill for slideware.
Autonomous agents that take real actions across your tools — not chat widgets. We build, test, and deploy agents that triage, route, draft, and execute, with human checkpoints where they matter.
We map the manual work eating your team's hours and rebuild it as reliable automated pipelines. From data entry to multi-step approvals, the boring work runs itself.
Turn your docs, tickets, and internal knowledge into a system your team and your AI can actually query. Accurate answers grounded in your data, with sources.
Not sure where AI fits? We assess your operations, find the highest-leverage use cases, and give you a build roadmap — honest about what's worth doing and what isn't.
Natural-sounding voice agents that handle inbound and outbound calls — booking, qualification, support triage, follow-ups. Connected to your CRM and calendar, with full transcripts and handoff to humans when it matters.
// IN ACTION · [02]
Not a marketing reel — a captured session of an agent triaging support tickets, querying internal systems, and posting structured updates back to the team.
// HOW WE WORK · [03]
Typical engagement: 4–10 weeks to first shipped agent.
Two weeks. We sit with the team that owns the workflow, instrument the current process, and write down what's actually broken vs. what's just annoying.
Models, infra, eval plan, security boundary, fallback paths. Written up as a short doc your engineering team can red-team.
Tight sprints, working software at the end of every week. You see the agent run on real data before we get near production.
Shipped behind feature flags into your cloud or ours. Observability, cost dashboards and rollback ready on day one.
Optional. Monthly evals, model upgrades, drift monitoring. We hand off cleanly if you'd rather own it in-house.
// RESULTS · [04]
Averaged across recent engagements. We'll share the full methodology on a call.
Reduction in manual ticket triage time after deploying a routing agent.
Support team · B2B SaaS
Faster turnaround on document processing once the workflow was automated end-to-end.
Operations · document pipeline
Always-on agent coverage replacing a fragile manual handoff between time zones.
Global ops · 3 regions
Answer accuracy on an internal knowledge assistant after retrieval tuning and evals.
Internal RAG · enterprise KB
// ABOUT · [05]
SphereOps is a global remote team of engineers who have shipped infrastructure, data and ML systems for production workloads — long before "AI agent" was a category on Twitter.
We work in tight pods, write our own evals, own our deploys, and treat model choice as a budgeting decision, not an aesthetic one. Clients across the US, EU and Middle East — all delivery on US-friendly hours.
// CONTACT · [06]
Tell us about the workflow you want automated, or the agent you want built. We respond within one business day, US-hours.